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I will admit that I haven’t produced much content or sessions about retail media networks. Companies with a retail component to their business that want to serve ads are publishers, in my mind. Retailers can learn a lot from media companies, but my thoughts were that media companies don’t need to hear about retail’s unique struggles unless they plan to start selling a ton of products on their site. It’s akin to someone in display learning about CTV – unless you plan to go into CTV, some topics are going to be hard to relate to.
That changed this past week. I had a quick call with Ian Hewetson, VP Ad Platforms at Loblaw Media, to ask him to speak at Digital Day Camp in Toronto on June 1. Ian will share his opinions on stage, but I know I came away thinking about how retail media sites, at their core, must serve their consumers first. A bad user experience because of ads has a measurable impact on site sales.
Maybe all of you figured this out before me, but media publishers need to think like retail media networks in this regard. Perhaps we have a model to follow to up our game and create quality ad experiences. I can’t wait to learn more from Ian.
Speaking of Ian…
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